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Never, ever say "you get what you pay for". To a frugal person, the sound of those words is like nails on a chalkboard.
If a store sells a product then they should stand behind it. If it is not a quality product, then they should not have it on their shelves. You have every right to return something if it breaks or simply doesn't meet your expectations.
It doesn't matter if you got a great deal on the item and didn't expect it to be all that good anyways, because almost every major store has a no-hassle return policy. Simply take the item back and explain that it broke or that it is just "not a quality product". Almost every store will cheerfully refund your money - if they refuse, well, why are you still shopping there?
In some cases, you can get "more than what you pay for" on wear-and-tear items by asking for an exchange instead of a refund. A wear-and-tear item is something that will wear out as it is used such as jeans, shoes, towels, floor mats, tooth brushes, chairs, etc. Tell the customer service person / manager that you really like the product, but you just think that it wore out far too early.
For example, did you know that almost every shoe store will guarantee their shoes against worn soles, cracks, defects, and broken laces for at least 6 months? In many cases, even if you only have a broken shoelace, they will treat the entire shoe as defective and give you a new pair!
The key with the refund/exchange tip is that often it will go against 'store policy'. To make it work almost 100% of the time, always be as polite as can be when dealing with people and get them to sympathize with you. Say things like "I just love these jeans, and I was so disappointed when the cuffs started to tatter after only 2 months."
Update: Some keen readers have wisely pointed out that you should not abuse the good will of the no-hassle return policies. If you go overboard, the store may put you on a list of refund-abusers and refuse to serve you in the future.
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